Privacy

Last updated 15 November 2026. This page says what Nyvo keeps about you, why, and how to have it deleted. It covers the Nyvo website and your Nyvo account as they are today. Plans are not on sale yet. Before they are, this page will be updated to cover orders, eSIMs and payment.

Who we are

Nyvo is a brand of Phytoventures Ltd, registered in England & Wales, company number 16388003, registered office Belmont Suite, Chorley New Road, Horwich, Bolton, England, BL6 6HG. That company decides how your information is used. To ask about any of this, email [email protected].

If you only read the site

We set no cookies and run no analytics or advertising. Our web servers keep a standard log of requests, which includes IP addresses, for 14 days to keep the site secure and working. The site is delivered through Cloudflare, which handles that traffic for us.

If you sign up

You give us your email address, and that is all we ask for. We keep:

• your email address
• when you created your account and when you last signed in
• whether you asked for the launch email

Each time you sign in we email you a 6-digit code. The code is kept for 10 minutes. To stop people abusing the sign-in, we keep a scrambled record of each request for a code, which we cannot turn back into your email address, for one day.

We use all of this to run your account, which is what you ask us to do when you sign up. The launch email is sent only if you ask for it, and you can change your mind on your account page at any time.

Cookies

Signing in sets one cookie that keeps you signed in for up to 30 days, and one that lasts a few minutes while you type your code. Both are needed for the account to work. There are no others.

Who else sees it

Nobody else is given it, and we never sell it. Your account is stored on our own server in Finland.

How long we keep it

For as long as you have a Nyvo account. You can delete the account yourself on your account page, which removes everything listed above at once.

Your rights

You can ask for a copy of what we hold, have it corrected or deleted, or object to how we use it. To do so, email [email protected]. If you are unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.